Step by step
Go online
Tap the green Online button at the top of the driver screen. You only get job alerts while you're online.
Read the job
Every alert shows the pickup and drop-off cities, the vehicle type, the job details and what it pays you. Take the ones you want; you never have to accept a job.
Accept and confirm
Tap Accept Job, check the details, then confirm. The first driver to confirm gets the job.
Tap On the Way
When you're ready to head out, tap On the Way. This unlocks the pickup address. Tap the chat button to message the customer: ask a question or let them know you're coming.
Get directions
Tap the map icon for step-by-step directions to the pickup.
Tap Arrived
Once you're there, tap Arrived. The vehicle's details appear so you can make sure it's the right car.
Do the pre-hook inspection
Tap Complete Pre-Hook Inspection and take photos of all 8 zones of the vehicle, focusing on any damage. Add the miles, any damage and notes, then the customer's signature, or mark that the customer isn't there. The customer can see this report.
Start driving
With the vehicle loaded, tap Start Driving to unlock the drop-off address.
Take the delivery photo
At the drop-off, the app asks for a photo of the vehicle where you left it. It records the place and time, which protects you and the customer.
Get rated and tipped
When the customer confirms delivery, they can rate you and add a tip. 100% of tips go to you.
Need a hand on a job? Call (844) ZERO-TOW or email info@zerotow.com.