This page documents how ZeroTow (ZeroTow LLC, Hialeah, FL) collects consent for SMS messaging on zerotow.com and in the ZeroTow mobile app.
Where consent is collected
ZeroTow collects SMS consent on its own sign-up screens, on the web at www.zerotow.com/app and in the ZeroTow iPhone and Android apps. Both screens below are reachable without an account: open www.zerotow.com/app and tap Sign In, or tap Request a Tow to see the full form.
Consent is an unchecked checkbox, shown above the submit button and never pre-selected. It is entirely optional. A person who leaves it unchecked can still create an account, request a tow, have their vehicle towed and pay for it; they receive notifications in the app and by email instead, and ZeroTow sends them no SMS of any kind. Checking the box is the opt-in, and the time, date and mobile number are recorded at that moment.
The single verification code used to sign in is separate: it is sent once, only because the person just entered their own number and asked for it, and it is not part of the recurring program above.
1. Signing in (existing and new customers)
Sign In
We'll text you a code to sign in. New to ZeroTow? The same code creates your account.
(305) 555-0123
Text me tow updates and alerts. Recurring messages from ZeroTow Alerts — driver on the way, vehicle delivered, claim updates, and job offers if you drive for us. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help.
Send Verification Code
Leaving the box above unticked is fine — you can still request and receive a tow. Agreeing to texts is never a condition of any purchase, and we never share or sell your number.
We'll text you a one-time verification code either way, because you asked for it.
By continuing you agree to the Terms of Service and acknowledge our Privacy Policy.
2. Requesting a tow or applying to drive
Your details
James
Davis
you@example.com
(305) 555-0123
Text me tow updates and alerts. Recurring messages from ZeroTow Alerts — driver on the way, vehicle delivered, claim updates, and job offers if you drive for us. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help.
Send Verification Code
Leaving the box above unticked is fine — you can still request and receive a tow. Agreeing to texts is never a condition of any purchase, and we never share or sell your number.
We'll text you a one-time verification code either way, because you asked for it.
By continuing you agree to the Terms of Service and acknowledge our Privacy Policy.
Both screens are replicas of the live ones at www.zerotow.com/app and in the ZeroTow iPhone and Android apps. Tow operators opt in on the same screens when they apply to drive.
Consent is collected only on these ZeroTow screens. ZeroTow does not buy, rent or import phone numbers, and mobile opt-in data and consent are never shared with third parties or affiliates for any purpose, including marketing. Consent is not a condition of purchase.
Confirmation sent on opt-in
The moment the box is checked and the account is created, one message is sent to confirm the subscription:
ZeroTow Alerts: you are subscribed to tow status and dispatch texts. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.
Messages users receive
Account verification (OTP): "Your ZeroTow verification code is 123456." Sent once per sign-in, on request, to anyone entering their own number — not part of the recurring program and not covered by the checkbox.
Dispatch / job notices (tow operators): "ZeroTow: new tow request in Miami — estimated payout $84.50. Open the app to accept."
Service status alerts (customers): driver matched, delivery complete.
Estimated volume: ~1,000 messages/month. Messages are transactional; ZeroTow sends no marketing SMS.
Opt-out & help
Reply STOP to any message to opt out of non-essential SMS. One final confirmation message is sent, and nothing after it. Reply START to rejoin.
Notification preferences can also be managed per-category in the app under Settings → Notifications.
SMS terms
Program: ZeroTow Alerts — transactional messages about your own account activity. No marketing or promotional SMS is sent.
Frequency: varies with account activity; typically four to ten messages per active tow, and none when you have no active tow.
Cost: message and data rates may apply. ZeroTow does not charge for messages; your carrier's standard rates apply.
Carriers: AT&T, Verizon Wireless, T-Mobile, Sprint, Boost, U.S. Cellular, MetroPCS, Cricket, Virgin Mobile and most other US carriers. Carriers are not liable for delayed or undelivered messages.
Privacy: no mobile information will be shared with third parties or affiliates for marketing or promotional purposes; opt-in data and consent are never shared with any third party.
Consent to receive text messages is not a condition of any purchase, of creating an account, or of requesting or receiving a tow. Full details: Privacy Policy · Terms of Service.