Towing an electric car: what you need to know
Electric and hybrid cars are tougher to tow than a regular car, and a wrong tow can damage them. A few minutes of preparation protects the car.
Choose a flatbed
Many electric-car makers say the car should be moved on a flatbed with all four wheels off the ground, and dragging an EV on its drive wheels can damage the motors. Check your owner's manual, which has a section on towing. When you book with ZeroTow, choose a flatbed and say in the note for the driver that it's an electric or hybrid car.
If the car won't roll or is stuck in park
- A dead 12-volt battery, or a car that has shut down, can leave the parking brake engaged and the wheels locked.
- Many EVs have a tow or transport mode that frees the wheels. The steps are in the manual or on the touchscreen.
- If you can't release it, tell the driver before they arrive, so they can bring suitable equipment.
Tell the driver
- The make, model and year, and whether it's all-wheel-drive.
- Whether the car is on, off or in a tow mode.
- Any damage, especially to the battery area underneath, or any warning on the screen.
- Where the keys or key card are.
After a crash or a flood
- If you see smoke, smell something burning or hear hissing from a damaged EV, get away from it and call 911.
- Don't touch orange high-voltage cables.
- Don't try to charge a car that was under water or is damaged, and tell the tow driver and the shop about it.
- Storage lots should keep a damaged EV away from other cars and buildings. Ask the shop where it will be kept.
Charging on the road
If the car is out of charge, not broken, a tow to a charger is an option, and so is a mobile charging service if one is available. For a tow, put the charger's address as the drop-off, and see the full price before you confirm.
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